We’re excited to introduce the new and improved GFI FaxMaker which comes equipped with a new interface allowing administrators to easily monitor and manage all faxing and SMS activities. If you’re already a GFI FaxMaker customer you can download the latest version by clicking here.
New web interface for administrators
This is all thanks to new capabilities in the web interface which enables administrators to monitor remotely all fax activity across the company. Since this is web-based it can be accessed from any device be it laptop, mobile or tablet thus increasing the administrator’s flexibility.
The activity that can be monitored includes:
- How many faxes were sent or queued,
- How many faxes failed to send,
- Which devices were used when faxing.
The capabilities of the web interface don’t stop there because administrators can also perform some management tasks. An administrator can set up notifications and be notified if there is an issue, log into the web interface, and resolve the issue from wherever they are and before their customer ever calls them to report the issue, thus allowing for more of a proactive approach.